General
Is StockQuery Online secure and reliable?
StockQuery uses industry-standard SSL to encrypt data communication between your
Web Browser and our Servers. This is the same technology used by banks and brokerage
houses to secure communication. We use strong passwords and implement various other
application-specific security measures. StockQuery is hosted on
Microsoft Azure Platform that guarantees 99.95% up time.
All your data is automatically backed up. For service status, please see
Windows Azure Service Dashboard.
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How much does StockQuery Cost?
Do you provide a free trial subscription?
We provide a special promotional price of $5 for the first month (non-refundable)
to allow you to evaluate StockQuery. You may cancel anytime if StockQuery does
not meet your needs. Please see
Signup page.
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Can I upgrade or downgrade my account subscription later?
Yes. Please
contact us if you want to change your subscription details.
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How do I access my StockQuery payment history?
Can I cancel anytime?
Yes, you may cancel anytime. There is no minimum term commitment. However, any previously
paid charges are non-refundable. See
Terms and Conditions for full details. To cancel,
please
contact us.
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If I decide cancel, can I download my product list before cancellation?
Yes.
Before you cancel, in StockQuery, choose Product List | Export to
download your product list with balances. After cancellation, the data is purged and
is no longer available for download.
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Usage
Can I use a barcode scanner with StockQuery?
Does StockQuery use LIFO or FIFO?
StockQuery does not use LIFO or FIFO but rather maintains a perpetual count
of units in stock. StockQuery uses standard and average cost of units for inventory valuation.
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Can StockQuery maintain stock for multiple locations?
Each StockQuery account maintains stock for a single location. However, a user can subscribe to multiple StockQuery accounts,
each account maintaining stock for a particular location.
See Stock at multiple locations.
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Can multiple users access a single account?
Yes. Each user has their own login credentials subject to the permissions granted to each user.
To add or manage users, in StockQuery, choose Account | Manage Subscription Users.
See Managing multiple users.
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How many years of data can I store in my StockQuery account?
While your account is active, Microguru will store inventory transaction history for stock activity in your Microguru account,
for a period of up to one year, in each case measured from the date of posting of such transactions.
Even though older transactions are automatically purged, the product list and current inventory levels are
maintained perpetually while the account is in good standing.
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Is StockQuery available in languages other than English?
The display text for most fields in StockQuery can be customized (translated).
In StockQuery, choose Preferences | Customize Field Names to change display labels for fields.
See Custom field names.
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Can I upload my product list from a file?
Can I upload stock adjustments from a file?
Can I migrate data from Basic Inventory Control Desktop to StockQuery?